
New Delhi, February 24, 2025: Microsoft CEO Satya Nadella admitted that underestimating the dominance of search was one of his biggest mistakes, allowing Google to capture the market. He noted that Microsoft initially believed the web would remain decentralized and failed to see search’s potential as its most valuable business model.
Reflecting on Microsoft’s past, Nadella said the company adapted well to technological shifts but miscalculated the long-term impact of search. He emphasized that adjusting to changing business models is often harder than keeping up with technology, calling it a key lesson for the industry.