Amaravati, March 4, 2025 – Chief Minister Chandrababu Naidu urged officials to improve digital literacy in Andhra Pradesh and raise awareness about WhatsApp Governance through village secretariat staff. He directed district collectors to educate citizens on using WhatsApp for complaints and applications, announcing a voice message feature for illiterate users. RTGS Secretary Bhaskar Katamneni stated that 200 services are currently available via WhatsApp, with 150 more to be added by month-end.
The CM also reviewed AI integration in governance, aiming for a “One State, One App” platform for all services. Officials reported a 90% satisfaction rate with Anna Canteens, with 94% approving food quality. Naidu instructed them to resolve issues in areas of dissatisfaction and reviewed positive public feedback on pension distribution.
